Tuesday, February 15, 2011

A unique position....

I am currently in a unique position at work. For the last few months I have been working with a fellow team member on creating new directions or procedures to some of the transactions that we process at work. These transactions just so happen to be in the transition, moving to a vendor rather than being processed in house; oh yeah, and the vendor is off shore.

And no, this does not mean that I am training my replacement..... at least for a long while.

The unique position I am in is being a subject matter expert. We eased into the training, not throwing the most complex work at them from the start. Well, at the start of week 3 of the training, it is now more difficult. These are procedures that I labored over for weeks and thought were comprehensive- holes were found. And this is after I went over each procedure with the leader of the project.

While we can't write down each and every scenario for these transactions, I had moments of panic. I have even asked myself, fhve I done anything right? While I know that I have done many things right, and that I could not have forseen some of these snags, you always have doubts.

I have been working with one of the vendors-S is a very smart cookie and a pleasure to work with - it has put my decision making on point. I am the first to admit, I have always looked to someone to affirm what I am thinking or wanting to do is the right thing. Now I have someone asking ME how things should be done.. I have to stop doubting my knowledge and just go with my decision. How did I know I was right for this role? That would be when we went over quality samples and I was correcting our in house quality specialist. It made me feel pretty damned good.

It will be interesting to see what the next 3 weeks will bring, and what will happen when we end up going back into our regular office.

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